Nu By Neo Hettie Black

SHIPPING

We hope to dispatch your new shoes as quickly as possible and aim to process all orders received by 1pm (WST) on the same working day. Please contact us if your order is urgent. Express Post will guarantee the quickest despatch and delivery possible, however we cannot guarantee next day delivery.
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RETURNS AND EXCHANGES

If your order is unsuitable it may be returned for a refund or e-voucher, provided that items are returned within 14 days from date of delivery, in original packaging and condition. Returns are at your expense. Proof of posting is not proof of delivery and we cannot accept responsibility for items lost or delayed in the post, please ensure you use a secure method of return. Alternatively, you can return unworn items to our Subiaco store. Please note: For web sales returned instore, refunds will not be issued until the shoes have been received by Head Office and assessed by our online staff. A refund receipt will be emailed to you once the refund has been processed. Online purchases may be exchanges instore for items of equal or greater value.
Read more about Returns and Exchanges