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Online Returns

Please note that all returns will be monitored and processed by sending an email to info@marieclaireshoes.com.au

If your order is unsuitable it may be returned for a refund or e-voucher, provided that items are returned within 30 days from date of delivery, in original packaging and condition. Returns are at your expense. Proof of posting is not proof of delivery and we cannot accept responsibility for items lost or delayed in the post, please ensure you use a secure method of return. Alternatively, you can return unworn items to our Subiaco store. Please note: For web sales returned in store, refunds will not be issued until the shoes have been received by Head Office and assessed by our online staff. A refund receipt will be emailed to you once the refund has been processed. Online purchases may be exchanged in store for items of equal or greater value (with the difference being paid).

There is no return on jewellery.

If your return is received outside the 30 day return period, an e-voucher will be issued in place of a cash refund. There are no refunds or exchanges after the 30 day period.

Please enclose the RETURN COPY of your receipt and address your return:
Marie Claire Shoes - Online Returns. Shop 5, 183 Rokeby Rd, Subiaco, Perth 6008 WA.

Any refunds for online or telephone orders will be credited via the original purchase method. Please allow 3 working days for transactions to appear on your statement.

Note: Our stores may have different terms and conditions to the above. For further information contact our Subiaco Marie Claire Shoes store on +61 8 93883889 or +61 421775588